Awarded TIME World's Top EdTech Rising Stars of 2025 Celebrating 10 YEARS of learning at Academy Xi Awarded TIME World's Top EdTech Rising Stars of 2025 Celebrating 10 YEARS of learning at Academy Xi

Academy Xi Webinars

Human-Centred Design: Unpacking the Terminology

By Academy Xi

Join our speakers:

Lauren Morrey – Lead Customer Success Strategist, Culture Amp
Berlin Liew – UX Designer, Belong
Celeste Galtry – Senior Experience Designer, Belong
Eric Lutley – Head of Partnerships, Academy Xi

In this video, you’ll learn:

What is Human-Centred Design (HCD)?
How do its sub-disciplines interrelate including Customer Experience (CX), User Experience Design (UX), Service Design, Design Thinking and Customer-Centricity.
How four industry leaders use HCD principles and mindsets in their workplaces

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